Action Launcher in Automotive Cloud: Add actions in the Action Launcher Lightning web component so that your users can search for and launch an action easily. The Action Launcher can be used on record pages like Vehicle, Asset, or Account, and in the Service Console for Automotive app.
Action Plans in Automotive Cloud: Use the Action Plans data model to capture commonly repeated tasks and metrics for partner visits. You can also use action plans for vehicles, asset milestones, and asset account and contact participants.
Actionable Segmentation in Automotive Cloud: The Actionable Segmentation data model helps segment similar client profiles and curate them to design timely and personalized client outreach programs. Enable list creators to set up and assign actionable lists to sales agents or service agents. Help your sales or service agents get the most out of their prospect engagements with Outreach List in the split view. The agents can then engage with and build trusted relationships with the prospects.
Advanced Orders for Telesales in Automotive Cloud: Build and place telesales orders based on product assortments, the product catalog, and previously ordered products, with valid delivery dates and instant pricing for order line items.
Request Bodies: Here’s a list of Automotive Cloud Business API request bodies.
Resources: Here’s a list of Automotive Cloud Business API resources.
Response Bodies: Here’s a list of Automotive Cloud Business API response bodies.
REST Reference: You can access Automotive Cloud Business APIs using REST endpoints. These REST APIs follow similar conventions as Connect REST APIs.
Automotive Cloud Business APIs: Automotive Cloud Business APIs are RESTful APIs that are sometimes available as Apex classes and methods.
Flow for Automotive Cloud: Represents the metadata associated with a flow. With Flow, you can create an application that navigates users through a series of screens to query and update records in the database. You can also execute logic and provide branching capability based on user input to build dynamic applications.
Lending Objects with Automotive Cloud: Automotive Cloud provides access to Digital Lending objects that you can use to support the end-to-end lending lifecycle across automotive loan and lease products. Get access to a platform that serves as both the point-of-sale and loan origination system. You can access these objects when Digital Lending and Vehicle and Asset Lending are enabled in your org.
ActionableEventOrchDef: Represents the definition of an actionable event orchestration so that the records can be migrated from one org to another.
ActionableEventTypeDef: Represents the definition of an actionable event type so that the records can be migrated from one org to another.
IndustriesAutomotiveSettings: Represents the settings for enabling features like Automotive Cloud, Automotive Service Excellence, and Automotive Scheduler.
IndustriesEventOrchSettings: Represents the settings for enabling Automotive cloud feature like Event Orchestration Decision Table.
IndustriesManufacturingSettings: Represents the settings for enabling features like Partner Lead Management, Partner Performance Management, Partner Visit Management, and Fleet Management. You also get access to settings for enabling features like Advanced Account Forecasts, Account Forecasts, Account Manager Targets, Manufacturing Programs, and Sales Agreements.
IndustriesSettings: Represents the settings for enabling features like Criteria-Based Search and Filter that’s used for vehicle inventory visibility.
ObjectHierarchyRelationship: Represents an organization’s field mappings for conversion of a lead’s related records to an opportunity’s related records. Fields can be mapped from LeadLineItem and LeadPreferredSeller to OpportunityLineItem and OpportunityPreferredSeller respectively.
Settings: Represents the organization settings related to a feature. For example, your password policies, session settings and network access controls are all available in the SecuritySettings component type. For more information, see Settings.
TelemetryActionDefinition: Represents the action taken on a telemetry signal sent from a connected asset or vehicle, such as getting the current status of a vehicle or its component, or sending a request to perform a remote action on the vehicle or its component.
TelemetryActionDefStep: Represents a step in the action for a telemetry signal definition.
TelemetryDefinition: Represents the definition of the structure of a telemetry signal sent from a connected asset or vehicle.
TelemetryDefinitionVersion: Represents a version of the structure of a telemetry signal sent from a connected asset or vehicle.
Automotive Cloud Metadata API Types: Metadata API enables you to access some types and feature settings that you can customize in the user interface. For more information about Metadata API and to find a complete reference of existing metadata types, see Metadata API Developer Guide.
Transformation Input: Input representation for converting an input object type to an output object type.
Transformations: Perform the business transformation of lead line item or lead preferred seller data (source object) to opportunities line item or opportunity preferred seller data (target object). The following are some of the transformation scenarios: LeadLineItem to OpportunityLineItem, and LeadPreferredSeller to OpportunityPreferredSeller.
Transformation Output: Represents the details of the transformation from source object to target object.
Automotive Cloud Standard Objects: Automotive Cloud data model provides objects and fields to manage vehicles, customers, stakeholders, and financial relationships for your automotive company. Both dealer groups and original equipment manufacturers (OEMs) can use Automotive Cloud for varied requirements. Use the Automotive Cloud objects to manage vehicle definitions and vehicles, track stakeholders, manage leads, and report sales of vehicles and parts. Automotive Cloud is available in Lightning Experience.
Additional Criteria Input: Input representation of the additional event criteria generated during inbound events.
Field List: Input representation of a field match that contains the field name and value.
Inbound Event Input: Input representation of the request to process incoming events from a telematics provider.
Inventory Visibility Product Transfer Action: Returns the results for vehicle inventory transfer action search based on the inventory visibility actions configuration defined by the admin.
Action Response: Output representation of the action response of an inbound event.
Error Message: Output representation of the details of errors encountered during an API request execution.
Inbound Event: Output representation of the events processing request during incoming events.
Inventory Actions Result: Output representation of the results for the vehicle inventory transfer action search.
Introduction to Automotive Cloud Developer Guide: This guide provides information on the objects and APIs used by Automotive Cloud. You can also find developer resources for features that can be used to extend Automotive Cloud.
Identity Verification and Engagements in Automotive Cloud: The Identity Verification data model is used in configuring the process to verify the identity of a caller before their requests are processed by a customer service representative (CSR) in the Service Console for Automotive. The engagement data model is used to store details about an interaction between a caller and a CSR, after the identity of the caller is verified and the CSR is working in the console.
Interest Tags in Automotive Cloud: Configure a common interest tag dictionary that users can use to consistently tag records such as vehicles, or leads.
Inventory Objects in Automotive Cloud: Automotive Cloud provides access to standard objects that you can use to organize products, track their movement, and monitor suppliers. You can access these objects when Automotive Cloud is enabled in your org.
Penny Perfect Pricing in Automotive Cloud: Get instant pricing for advanced order line items based on the pricing data that you set up, and flatten account hierarchies for reporting and analytics.
Automotive Cloud Fields on Standard Objects: Automotive Cloud adds standard fields to some standard Salesforce objects to represent information specific to vehicles and business partners. These fields are available only in orgs where Automotive Cloud is enabled.
Record Alerts in Automotive Cloud: Use objects and APIs for Record Alerts to configure alerts on records within or outside your org.
StandardObjectNameChangeEvent: A ChangeEvent object is available for each object that supports Change Data Capture. You can subscribe to a stream of change events using Change Data Capture to receive data tied to record changes in Salesforce. Changes include record creation, updates to an existing record, deletion of a record, and undeletion of a record. A change event isn’t a Salesforce object—it doesn’t support CRUD operations or queries. It’s included in the object reference so you can discover which Salesforce objects support change events.
AccountAccountRelation: Represents a relationship between accounts, such as a relationship between a dealer account and a household account. This object is available in API version 58.0 and later.
ActionableEventOrchestration: Represents the details of an actionable event and specifies how to orchestrate the processes. The record stores details such as the event type, subtype, and category, and the expression set and the context mappings related to an orchestration. This object is available in API version 63.0 and later.
ActionableEventSubtype: Represents the subtype of an external or internal event that's processed by the Actionable Event Orchestration framework to trigger different types of actions. This object is available in API version 62.0 and later.
ActionableEventType: Represents the type of an external or internal event that's processed by the Actionable Event Orchestration framework to trigger different types of actions. This object is available in API version 62.0 and later.
ActionableEventTypeDef: Represents the definition of an actionable event type so that the records can be migrated from one org to another. This object is available in API version 62.0 and later.
ActionableOrchResponseEvent: Represents information about an internal or external event after actions are taken by the orchestration process and the response is recorded. This object is available in API version 62.0 and later.
ActionableOrchSourceEvent: Represents information about an event on which actions are taken by the orchestration process. This object is available in API version 62.0 and later.
Automotive Cloud Fields on ApplicationForm: Standard fields extend the ApplicationForm object for use in Automotive Cloud to represent high-level information of an application that's submitted for an automotive financial product.
Automotive Cloud Fields on ApplicationFormProduct: Standard fields extend the ApplicationFormProduct object for use in Automotive Cloud to represent the relationship between an application form product and a deviation.
Automotive Cloud Fields on ApplicationFormProductProposal: Standard fields extend the ApplicationFormProductProposal object for use in Automotive Cloud to represent the terms attached to a scheme to sanction an automotive loan or lease.
Automotive Cloud Fields on ApplicationFormSellerItem: Standard fields extend the ApplicationFormSellerItem object for use in Automotive Cloud to represent a junction between an application form and an automotive seller product.
Appraisal: Represents the appraisal for one or more items. This object is available in API version 63.0 and later.
AppraisalAdjustment: Represents an adjustment for the appraisal or an appraisal item. This object is available in API version 63.0 and later.
AppraisalItem: Represents an item that is appraised, such as a vehicle or an asset. This object is available in API version 63.0 and later.
AppraisalItemAddOn: Represents an add-on product, such as an accessory, that enhances or complements the appraised item. This object is available in API version 63.0 and later.
AppraisalItemProviderVal: Represents a valuation of the item that is appraised. This object is available in API version 63.0 and later.
AssessmentIndicatorDefinition: Define parameters or metrics that act as markers of compliance for partner visit tasks. This object is available in Automotive Cloud in API version 56.0 and later.
Automotive Cloud Fields on Asset: Standard fields extend the Asset object for use in Automotive Cloud to represent information about each physical item that’s manufactured, installed, or sold, such as a vehicle, a part like a car engine, or an accessory like car seat covers. Use the VehicleId field on asset to represent an asset as a vehicle.
AssetAccountParticipant: Represents a junction between the Asset and Account objects describing the association between a participating account and an asset. This object is available in API version 56.0 and later.
AssetContactParticipant: Represents a junction between the Asset and Contact objects describing the association between a participating contact and an asset. This object is available in API version 56.0 and later.
AssetLocation: Represents a sighting or location update that records where an asset was last seen or detected. This object is available in API version 68.0 and later.
AssetMilestone: Represents the key events in the lifecycle of a vehicle asset, such as manufacturing, registration, or resale. This object is available in API version 56.0 and later.
AssetTitle: Represents information that establishes the legal ownership of an asset or a vehicle. This object is available in API version 60.0 and later.
AssetTitleParty: Represents the relationship between an account, a contact, or a user and an asset title. This object is available in API version 60.0 and later.
AssetWarranty: Defines the warranty terms applicable to an asset along with any exclusions and extensions. This object is available in API version 56.0 and later.
Automotive Cloud Fields on BusinessProfile: Standard fields extend the BusinessProfile object for use in Automotive Cloud to represent information about partner account details.
Claim: Represents a warranty Claim submitted by a partner to a manufacturer, or a supplier recovery claim submitted by the manufacturer to a supplier. This object is available in API version 58.0 and later.
ClaimCoverage: Represents a causal part in a defective asset that requires repair or replacement. This object is available in API version 58.0 and later.
ClaimCoveragePaymentDetail: Represents the claim coverage amount that must be paid to a claimant for a part replaced or replaced or a labor service performed to rectify a causal part in a defective asset. This object is available in API version 58.0 and later.
ClaimItem: Represents a defective asset that requires repair or replacement. This object is available in API version 58.0 and later.
ClaimParticipant: A junction object that associates the Claim object with the Account object. This object represents the participants of a claim. This object is available in API version 58.0 and later.
Codeset: Represents various industry defined codes in the context of their systems and versions of those systems. This object is available in API version 58.0 and later.
CodesetRelationship: Represents a relationship between a codeset and its related codeset. For example, a labor code associated with a fault code. This object is available in API version 58.0 and later.
CollectionPlanMilestone: Represents a milestone in a collection plan, such as a right-to-cure notice or a notice of intent to repossess. This object is available in API version 68.0 and later.
ContactContactRelation: Represents a relationship between contacts, such as two members in a household. This object is available in API version 57.0 and later.
DealerVehDefSearchableField: Represents information about dealerships selling and, or, servicing vehicles for location-based searches. Helps customers find nearby dealer locations for vehicle-related purchases and services. This object is available in API version 65.0 and later.
FinancialAccount: Represents a financing option, such as an automotive loan or lease related to a customer. This object is available in API version 60.0 and later.
FinancialAccountAddress: Represents an address related to a financial account. This object is available in API version 60.0 and later.
FinancialAccountBalance: Represents the details about a financial account balance. This object is available in API version 60.0 and later.
FinancialAccountFee: Represents the charges levied on a financial account This object is available in API version 60.0 and later.
FinancialAccountMilestone: Represents the events in the lifecycle of a financial account. This object is available in API version 60.0 and later.
FinancialAccountParty: Represents the relationship between an account or a contact and a financial account. This object is available in API version 60.0 and later.
FinancialAccountStatement: Represents a periodic statement summary for a financial account. This object is available in API version 60.0 and later.
FinancialAccountTransaction: Represents a single transaction related to a loan or a lease. This object is available in API version 60.0 and later.
FinclAcctPtyFinclAsset: Represents the financial account associated with the financial asset for a specific account or contact. This object is available in API version 60.0 and later.
Fleet: Represents a group of assets or vehicles used in commercial or transport operations. This object is available in API version 59.0 and later.
FleetAsset: Represents the relationship between an asset or a vehicle and the fleet to which it belongs. This object is available in API version 59.0 and later.
FleetParticipant: Represents the relationship between a fleet and a participant, such as an account, a contact, or a user. This object is available in API version 59.0 and later.
GenericVisitTask: Represents information about a task that can be performed during a visit. This object is available in Automotive Cloud in API version 56.0 and later.
GenericVisitTaskContext: Represents the context or purpose for a generic visit task. This object is available in Automotive Cloud in API version 56.0 and later.
GnrcVstKeyPerformanceInd: Represents the key performance indicators that can be recorded while performing a task during a visit. You can compare the expected and actual metric values with the key performance indicator records. This object is available in Automotive Cloud in API version 56.0 and later.
GnrcVstTaskContextRelation: Represents common attributes used for a visit task and a visit task context. This object is available in Automotive Cloud in API version 56.0 and later.
Holiday: Represents a period during which a service resource is unavailable for appointment scheduling. Recurring holidays are not supported in Automotive Cloud. This object is available in API version 58.0 and later.
Automotive Cloud Fields on InternalOrganizationUnit: Standard fields extend the InternalOrganizationUnit object for use in Automotive Cloud to represent account structures or departments within a company. This object is available in Automotive Cloud in API version 56.0 and later.
Automotive Cloud Fields on Lead: Standard fields extend the Lead object for use in Automotive Cloud to represent information about the time frame during which a lead is interested in a transaction.
LeadLineItem: Represents items such as vehicles, accessories, and parts that a lead is interested in. This object is available in API version 56.0 and later.
LeadPreferredSeller: Represents the relationship between a lead and the dealer account that the lead selects, or the relationship between a lead and the account that provides the lead. This object is available in API version 56.0 and later.
OpportunityPreferredSeller: Represents the relationship between an opportunity and a dealer account, or the relationship between an opportunity and the account that provided the lead from which the opportunity was created. This object is available in API version 56.0 and later.
PartyCreditPrflFinclAcct: Represents information about financial accounts, such as a credit card, an auto loan, or a mortgage account, reported by a credit bureau. Helps lenders to review the details of a borrower's accounts, both active and inactive. This object is available in API version 65.0 and later.
PartyCreditProfileAlert: Represents the alerts and triggers raised against a borrower's credit activities, such as sudden score changes, new accounts, and payment defaults. Aids in detecting fraud, identifying borrower errors, and facilitating verification processes. This object is available in API version 65.0 and later.
PartyCreditProfileInquiry: Represents the details of inquiries made by external organizations to access a borrower's credit report. Can influence a lender's opinion of a borrower's risk profile based on the type of credit inquiries received. This object is available in API version 65.0 and later.
PartyFinancialAsset: Represents the financial assets owned by an account or a contact. This object is available in API version 60.0 and later.
PartyFinclAssetAddlOwner: Represents an additional owner of a financial asset. This object is available in API version 60.0 and later.
PartyRelationshipGroup: Represents a group of people living together such as a household, or a group of people affiliated with each other. This object is available in Automotive Cloud in API version 56.0 and later.
PartyRoleRelation: Represents information about the type of relationship between the participants in a group or household. This object is available in API version 58.0 and later.
Automotive Cloud Fields on Product2: Standard fields extend the Product2 object for use in Automotive Cloud to represent information about vehicle models, parts, and accessories.
ProductFaultCode: Represents a relationship between a product or product family and the fault code. This object is available in API version 58.0 and later.
ProductLaborCode: Represents a junction between the labor code that's applicable to a product or product family and the required standard effort. This object is available in API version 58.0 and later.
ProductSvcCampaignDef: Represents information about the product or part that is impacted in a product service campaign. Stores the granular details related to product faults, facilitating efficient execution of the product service campaign. This object is available in API version 65.0 and later.
ProductSvcCmpnDefProdtBtch: Represents the production batch details for a product campaign definition item. This object is available in API version 65.0 and later.
ProductWarrantyTerm: Defines the relationship between a product or product family and a warranty term. This object is available in API version 56.0 and later.
PtyCrPrflFinclAcctActvty: Represents information about the payments made by a borrower reported by a credit bureau. Reveals a borrower's payment behavior on past debts, indicating timely, delayed, or skipped payments. This object is available in API version 65.0 and later.
RebateClaim: Represents proof of sale of a vehicle submitted by a dealer in the form of a retail delivery report. This report can also be used for rebate payout calculations. This object is available in Automotive Cloud in API version 56.0 and later.
Repossession: Represents a repossession case that tracks the recovery of an asset from initial assignment to final disposition. This object is available in API version 68.0 and later.
RepossessionActivity: Represents an activity or event logged during a repossession, such as a site visit, phone call, or tow initiation. This object is available in API version 68.0 and later.
RepossessionItem: Represents an individual asset targeted for recovery within a repossession case. This object is available in API version 68.0 and later.
RepossessionItemCost: Represents a cost incurred for a repossession item, such as transportation, legal, storage, or repair charges. This object is available in API version 68.0 and later.
RepossessionItemCostDetail: Represents an individual line-item charge that makes up the total cost of a repossession item. This object is available in API version 68.0 and later.
RepossessionItemProcessingHold: Represents a hold that pauses the recovery process for a repossession item due to legal or operational constraints. This object is available in API version 68.0 and later.
RepossessionItemUser: Represents the assignment of a user to a repossession item for a vendor's recovery task. This object is available in API version 68.0 and later.
RepossessionItemVendor: Represents the assignment of a partner account to a repossession item for recovery work such as towing, storage, or transport. This object is available in API version 68.0 and later.
RepossessionNoticeLog: Represents a log entry that records a legal notice issued to a borrower during the repossession process. This object is available in API version 68.0 and later.
RepossessionNoticeRule: Represents a rule that defines the legal notice requirements for a repossession scenario in a given jurisdiction. This object is available in API version 68.0 and later.
SellerProduct: Represents information about the products associated with a seller. Provides insight into product availability, production details, and the seller's role for the product, such as for sales or for service. This object is available in API version 65.0 and later.
ServiceAppointment: Represents a service appointment booked through Automotive Scheduler, for test drives or vehicle services. This object is available in API version 58.0 and later.
ServiceResourceSkill: Represents the association between a skill and a service resource. This object is available in API version 58.0 and later.
ServiceTerritory: Represents a dealer location where service resources are located and service appointments are performed. This object is available in API version 58.0 and later.
ServiceTerritoryMember: Represents a service resource who can be assigned to an appointment in a service territory. This object is available in API version 58.0 and later.
Skill: Represents a skill that service resources have. For technician type service resources, the skill represents their area of expertise. For asset type service resources, the skill must be specified as Test Drive. This object is available in API version 59.0 and later.
SkillRequirement: Represents a skill that is required to complete a particular work type. This object is available in API version 58.0 and later.
TelemetryActionDefinition: Represents the action taken on a telemetry signal sent from a connected asset or vehicle, such as getting the current status of a vehicle or its component, or sending a request to perform a remote action on the vehicle or its component. This object is available in API version 65.0 and later.
TelemetryActionDefStep: Represents a step in the action for a telemetry signal definition. This object is available in API version 65.0 and later.
TelemetryActionRelatedProcess: Represents the relationship between a telemetry action and a process triggered by the action such as a service catalog item definition or a product. This object is available in API version 65.0 and later.
TelemetryActnDefStepAttr: Represents the attributes of a telemetry action definition step. This object is available in API version 65.0 and later.
TelemetryDefinition: Represents the definition of the structure of a telemetry signal sent from a connected asset or vehicle. This object is available in API version 65.0 and later.
TelemetryDefinitionVersion: Represents a version of the structure of a telemetry signal sent from a connected asset or vehicle. This object is available in API version 65.0 and later.
TimeSlot: Represents a period of time on a specified day of the week during which an appointment can be scheduled. This object is available in API version 58.0 and later.
TransactionJournal: Represents proof of sale of parts and accessories submitted by a dealer to the vehicle manufacturer. This report can also be used for rebate payout calculations. This object is available in Automotive Cloud in API version 56.0 and later.
VehDefSearchableField: Represents multiple fields from objects such as Product, Price Book, and Vehicle Definition, that are used to search a vehicle's model specifications in vehicle and asset lending. This object is available in API version 63.0 and later.
Vehicle: Represents information about a vehicle. This object is available in API version 56.0 and later.
VehicleDefinition: Represents information about a typical vehicle model. This object is available in API version 56.0 and later.
VehicleSearchableField: Represents a common dataset including multiple fields and values from multiple objects and is used as the basis for inventory search related to vehicles. This object is available in API version 58.0 and later.
Visit: Represents information about a visit that a manager schedules for a field rep to perform, usually at dealer locations. This object is available in Automotive Cloud in API version 56.0 and later.
WarrantyTerm: Represents warranty terms defining the labor, parts, and expenses covered, along with any exchange options, provided to rectify issues with products. This object is available in Manufacturing Cloud in API version 55.0 and later.
WarrantyTermCoverage: Represents a junction between the warranty term coverage and a product or codeset, such as the repair code or labor code. This object is available in API version 58.0 and later.
WorkType: Represents a type of work to be performed for a dealer location. Work types are templates that associate a work group to a service territory. This object is available in API version 58.0 and later.
WorkTypeGroup: Represents a grouping of work types used to categorize types of available appointments. This object is available in API version 58.0 and later.
WorkTypeGroupMember: Represents the relationship between a work type and the work type group it belongs to. This object is available in API version 58.0 and later.
