Progress Indicators

Set the AgentConfiguration parameter in the UIConfiguration object to false to use an animated ellipses typing indicator instead of a progress indicator. This will only affect progress indicators of service reps, not progress indicators of AI agents and bots.

important: This feature requires version 1.9.0 or later of the Enhanced In-App Chat SDK.

This article applies to the following implementations:

UI SDK Core SDK
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/**
 * Setting the useProgressIndicators property to false changes the progress
 * indicator to the animating ellipses.
 */
let configuration = UIConfiguration(serviceAPI: <String>, organizationId: <String>, developerName: <name>, conversationId: <UUID>)
configuration.agentConfiguration = AgentConfiguration(useProgressIndicators: false)