Display a progress indicator when an AI agent is responding to a conversation. Progress indicators are useful to provide more information and context to users when an AI Agent is executing complex actions. This feature is available from CapabilitiesVersion 62.
Sample Payload
{
"channelPlatformKey": "ec935ff5-8e16-4299-a9fd-88221a3e94f3",
"channelType": "embedded_messaging",
"channelAddressIdentifier": "ec935ff5-8e16-4299-a9fd-88221a3e94f3",
"conversationId": "01c25401-3353-444e-8323-ace07e1b7375",
"conversationEntry": {
"senderDisplayName": "Agentforce Service Agent",
"identifier": "a7ba79d6-6ee5-402c-936c-d2716682c4ed",
"entryType": "ProgressIndicator",
"entryPayload": "{\"entryType\":\"ProgressIndicator\",\"id\":\"a7ba79d6-6ee5-402c-936c-d2716682c4ed\",\"progressIndicator\":{\"indicatorType\":\"ProgressUpdateIndicator\",\"progressMessage\":{\"formatType\":\"Text\",\"text\":\"Calling agent action: SvcCopilotTmpl__GetAllCasesForContact\"}}}",
"sender": {
"role": "Chatbot",
"appType": "chatbot",
"subject": "0XxSB000000IgTp",
"clientIdentifier": ""
},
"contextParamMap": {},
"visibilityStrategy": "Default",
"transcriptedTimestamp": 1731960237641,
"relatedRecords": [],
"clientTimestamp": 1731960237624,
"clientDuration": 0
}
}