setVisible() for Salesforce Classic

Usage

Shows or hides the softphone in the Salesforce console.

note: If this method is used in a Salesforce console where multi-monitor components is turned on, an error will be returned.

Syntax

sforce.interaction.setVisible(value:boolean, (optional) callback:function)

Arguments

Name	Type	Description
`value`	boolean	Set value to `true` to show the softphone or set value to `false` to hide the softphone.
`callback`	function	JavaScript method executed when the API method call is completed.

Sample Code–JavaScript

<html>
<head>
   <script type="text/javascript" src="http://domain:port/support/api/25.0/interaction.js"></script>
   <script type="text/javascript">
       var callback = function (response) {
           if (response.result) {
              alert(response.result);
           } else {
              alert(response.error);
           }
        };
   function setVisible(value) {
           sforce.interaction.setVisible(value, callback);
   }
</script>
</head>
<body>
       <button onclick="setVisible(false);">hide softphone</button>
</body>
</html>

Response

Name	Type	Description
`result`	boolean	`true` if showing or hiding the softphone succeeded, `false` if showing or hiding the softphone didn’t succeed.
`error`	string	If the API call was successful, this variable is undefined. If the API call failed, this variable returns an error message.