---
schema_version: "1"
id: fef43c637f19a04886757d74be793de95b8d275725a12006184aa58da106de59
title: setVisible() for Salesforce Classic
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/service-cloud/api-cti/guides/sforce-api-cti-setvisible.md
canonical_url: https://developer.salesforce.com/docs/service/api-cti/guide/sforce-api-cti-setvisible.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 8ac75f4f05803ae5f7c6a38510e54470295f16214548c4dc9f490fdfb60bb951
products:
  - Open CTI Developer Guide
  - Service Cloud Developer Content
---

# setVisible() for Salesforce Classic

## Usage

Shows or hides the softphone in the Salesforce console.

**note:** If this method is used in a Salesforce console where multi-monitor components is turned on, an error will be returned.

## Syntax

```javascript
sforce.interaction.setVisible(value:boolean, (optional) callback:function)
```

## Arguments

|Name|Type|Description|
|------|------|-------------|
|`value`|boolean|Set value to `true` to show the softphone or set value to `false` to hide the softphone.|
|`callback`|function|JavaScript method executed when the API method call is completed.|


## Sample Code–JavaScript

<!-- javascript set_clipboard -->
```javascript
<html>
<head>
   <script type="text/javascript" src="http://domain:port/support/api/25.0/interaction.js"></script>
   <script type="text/javascript">
       var callback = function (response) {
           if (response.result) {
              alert(response.result);
           } else {
              alert(response.error);
           }
        };
   function setVisible(value) {
           sforce.interaction.setVisible(value, callback);
   }
</script>
</head>
<body>
       <button onclick="setVisible(false);">hide softphone</button>
</body>
</html>
```

## Response

|Name|Type|Description|
|------|------|-------------|
|`result`|boolean|`true` if showing or hiding the softphone succeeded, `false` if showing or hiding the softphone didn’t succeed.|
|`error`|string|If the API call was successful, this variable is undefined. If the API call failed, this variable returns an error message.|