Sales channels send automated messages on a preconfigured time frame. This time frame is
preconfigured on the three flows we provide with Sales Cloud for Slack. To use a different time
frame, you modify the notification flow.
Required Editions
| User Permissions Needed |
| To modify the time frame in notification flows: |
Manage Flow |
You change the time frame for a sales channel notification flow only in a cloned flow, where
you also modify the message in the notification.
You can modify the time frame in our three notification flow templates.
- Send Slack Notification for Approaching Opportunity Close Date
- Send Slack Notification When Opportunity Next Step Is Unchanged
- Send Slack Notification When Opportunity Stage Is Unchanged
- From Setup, in the Quick Find box, enter Flows, and then select
Flows.
- Select the notification flow template you cloned.
- Under Resources, select #DaysBeforeCloseDate.
The number of days you enter in #DaysBeforeCloseDate must match the number of days you
entered into the notification message when creating a notification type.
- Edit the Default Value to the number of days you want.
- Click Done.
- Save this flow as a new flow or a new version.
