After you create a job position, create qualifications to make sure that volunteers meet the requirements for the job position. Job position qualifications are additive and apply only to the specific job position. Set qualifications to help you determine who's the right volunteer for the job.
Required Editions
| Available in: Lightning Experience |
| Available with: Enterprise, Unlimited, and Developer Editions where Volunteer Management is enabled. |
| User Permissions Needed | |
|---|---|
| To create job position qualifications: | Manage Volunteer Data permission set |
Job positions define specific roles that link directly to broader, generic-type positions. For example, an organization that offers tutoring services could have Virtual Tutor as a position and Algebra Virtual Tutor-Pacific Time as a related job position. Job position qualifications describe the requirements for those specific jobs.
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From the Job Position Qualifications page, click New.
The New Job Position Qualification window opens.
- Select the job position that this qualification is for, or create one.
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For the Qualification Reference Record, select either Competency or
Examination.
- To make the qualification standard a demonstrated competency, select Competency.
- To make the qualification standard an exam, select Examination.
If the examination or competency doesn’t exist, create one. -
If applicable, enter a qualification level, select a proficiency level, and enter a description for the qualification.
Note To match volunteers to a position or job position, set a qualification level on both the position qualification and job position qualification. You can map qualification level integers to proficiency level dynamic values, such as Beginner, Intermediate, or Expert. You can also map them to values like Desired, Preferred, or Mandatory. - Save your work.
The job position qualification saves to the Job Position Qualification page. Salesforce automatically assigns an alphanumeric name to the new qualification.