Student Success Hub Winter '23 Release Notes

Learn what's in Student Success Hub (version 2.62) in Winter '23.

  • Changes
    Learn about the enhancements in Student Success Hub (version 2.62) in Winter '23.
  • Issues Closed
    Learn about the issue that we fixed in Student Success Hub (version 2.62) in Winter '23.

Changes

Learn about the enhancements in Student Success Hub (version 2.62) in Winter '23.

Student Success Hub Fixes and Minor Enhancements

  • We fixed a bug where Shield Platform Encryption was preventing upgrades to SSH Production orgs when the Subject field on Case was encrypted.

  • To avoid unexpected errors when trying to Enable Custom Appointment Length in Appointment Manager Settings, we now show up to 500 topics.

  • You can now make comments required for topics in the Scheduling Wizard using a new checkbox in the SSH Hierarchy Settings.

Student Success Alerts Slack App

  • Support Staff can now enter /student-alert-help into the Slack app and get an overview of Student Success Alerts and how to get support.

  • Because Student Success Alerts doesn't respond directly to user messages, we disabled input in the messages tab.

Issues Closed

Learn about the issue that we fixed in Student Success Hub (version 2.62) in Winter '23.

  • Known Issue: Shield Platform Encryption preventing push upgrades to SSH Production orgs when "Subject" field on Case has been encrypted.