Report on Alerts

Explore sample Alert reports and a dashboard that come with Student Success Hub.

Student Success Hub provides a sample dashboard, a set of underlying sample reports, and a custom report type that offer insight into student Cases that have related Alerts. Install the reports and dashboard from the Installation Manager and then customize them for your school or institution.

The sample assets listed in the table are available to both K-12 and higher ed Student Success Hub orgs.

Note Earlier versions of Student Success Hub installed folders named SAL Sample Dashboards and SAL Sample Alert Reports.

Type of Item	Name	Description
Custom report type (in the Other Reports category)	Cases with Alerts	Provides information about Student Record Cases that have support Alerts.
Sample dashboard	Alerts Dashboard	Keep tabs on the Alerts assigned to support staff.
Sample report	My Student Caseload	All of my students.
Sample report	My Resolved Alerts by Student	Resolved Alerts that I own and closed in the last 14 days, grouped by student.
Sample report	My Unresolved Alerts by Created Date	Unresolved Alerts that I own, grouped by creation date.
Sample report	My Unresolved Alerts by Student	Unresolved Alerts that I own, grouped by student.
Sample report	My Unresolved Alerts Created Last 7 Days	Unresolved Alerts that I own and created in the last 7 days.
Sample report	Unresolved Alerts by Owner	Unresolved Alerts for my students, grouped by owner.
Sample report	Unresolved Alerts for My Students	Unresolved Alerts for my students, grouped by student.

As you customize the reports and dashboard, consider these recommendations.

To enable reporting on Alert-related data from your own custom fields in Cases or Alerts, add those fields to the custom report type so that they can be included.
Update sharing of the sample report and dashboard folders as needed. By default, they're shared with all internal users.
Make reports and dashboards available to support staff by adding them to the app navigation menu or reminding support staff that they can access the reports and dashboard through the App Launcher.