Help students keep up with tasks by using the Student Success Chatbot.
Students have a lot to do: write papers, study for finals, apply for internships, and more. Keeping up with Tasks in their Success Plans is another of the many balls that students juggle. Help them stay on track with the Student Success chatbot, an Einstein bot that you can deploy to a messaging channel (SMS), an Experience Cloud site, or another digital engagement channel.
The Student Success chatbot provides:
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An Einstein Bot called Student Success Chatbot, with preconfigured dialogs, entities, and variables
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Flows that support the chatbot
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A preconfigured routing configuration (Student Success Chatbot)
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A default queue (Student Success Chatbot)
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Custom fields on the Contact object to use with the chatbot
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Custom fields on the Activity (Task) object to use with the chatbot
Not familiar with chatbots? Check out the Einstein Bot Basics module in Trailhead. Otherwise, see Install the Student Success Chatbot.