---
schema_version: "1"
id: 73b24df99aadf5ca129a4c2be458cc425966dd030949dc3bbd534813c868d928
title: Meet the Student Success Chatbot
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ssh_setup_chatbot_meet.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ssh_setup_chatbot_meet.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ff11632bd2b302b11aba5b21eb2091cd347014edb603c9089580d5056cbebbdf
description: Help students keep up with tasks by using the Student Success Chatbot.
products:
  - Nonprofit
  - Education
release: "264"
---
# Meet the Student Success Chatbot

Help students keep up with tasks by using the Student Success Chatbot.

Students have a lot to do: write papers, study for finals, apply for internships, and more. Keeping up with Tasks in their Success Plans is another of the many balls that students juggle. Help them stay on track with the Student Success chatbot, an Einstein bot that you can deploy to a messaging channel (SMS), an Experience Cloud site, or another digital engagement channel.

![A conversation in the Student Success Chatbot](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-student_success_hub-264-0-0-production-enus/b7ac11a0-381d-499e-afd5-05e856602032/student_success_hub/images/ssh_setup_chatbot_meet.png)

The Student Success chatbot provides:

- An Einstein Bot called Student Success Chatbot, with preconfigured dialogs, entities, and variables
- Flows that support the chatbot
- A preconfigured routing configuration (Student Success Chatbot)
- A default queue (Student Success Chatbot)
- Custom fields on the Contact object to use with the chatbot
- Custom fields on the Activity (Task) object to use with the chatbot

Not familiar with chatbots? Check out the [Einstein Bot Basics](https://trailhead.salesforce.com/content/learn/modules/service_bots_basics) module in Trailhead. Otherwise, see [Install the Student Success Chatbot](https://help.salesforce.com/s/articleView?id=sfdo.ssh_setup_chatbot_install.htm&release=264.0.0&type=5 "Understand the operational requirements, prerequisites, and how to install the Student Success Chatbot.").