To configure virtual calls for self-service, admins require specific licenses and permissions.
Editions Needed
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions with Education Cloud |
| User Permissions Needed |
|
| To check licenses and permissions in Education Cloud: |
Education Cloud Full Access |
- From Setup, in the Quick Find box, enter Users, and then select Users.
- Click the admin’s name.
- Confirm that the admin has the Education Cloud Full Access permission set license assigned to them. See Assign an Education Cloud Permission Set License to Users.
