Student Advising Topics in Agentforce

Note Beginning in April 2026, agent topics are now called subagents. There are no changes to functionality. During this transition, you may see a mix of the new and previous terms in our documentation.

With Student Advising Topics in Agentforce enabled, an advisor can use the agent to:

• Summarize advising cases to quickly understand them.
• Get answers to questions from students about campus resources, such as facilities, services, activities, clubs, programs, and action plans. For example, "What are some campus resources that can help me improve my communication skills?"
• Get answers to questions from students about campus policies. For example, "Would my financial aid apply to the Study Abroad program?"
• Follow up proactively by suggesting the next-best actions, such as creating to-dos or cases.

Student Advising Topics in Agentforce includes the Student Advising and Campus Engagement agent subagent with these standard actions from Education Cloud:

• Summarize Advising Case
• Find Advising Cases
• Find Campus Resources

• Student Advising Topics in Agentforce Considerations
  To use Student Advising Topics in Agentforce, consider supported functionality, usage, limitations and allowances, limits, and other issues.
• Grounding Data for Student Advising Subagents
  Create data and knowledge articles that align with the student advising subagents to ground agent responses. The more information available to the agent, the better it performs.
• Set Up Student Advising Topics in Agentforce
  Enable Student Advising Topics in Agentforce to answer and support advisors.