Customize flows to support course operations and student success workflows. These flows enhance real-time collaboration directly in Slack.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer Editions with Education Cloud |
- Create Record Alerts and Post Student Progress
Configure flows to create student record alerts and send course offering participant insights directly to Slack. - Simplify Employee Record Creation for Faculty
Customize the Create Employee flow to collect specific information when it creates employee records for faculty. Agent actions use these fields to identify faculty Slack users. - Identify Faculty Slack Users for Agent Actions
Several Slack for Education flows reference the EDU Course Operations: Get Faculty Slack User in a subflow element. Modify this flow to make sure that related agent actions accurately identify a faculty Slack user based on their employee record. - Send Course Load Details and Create Course Offering Channels
Modify the EDU Course Operations: Create Course Load and Slack Channel flow after you create the Course Operations Agent. The updated flow calls the agent to send course load information and create course offering channels for faculty in Slack.