---
schema_version: "1"
id: 7aa980440367e77d8b850781214f584e2d5e3b80a41c1c5baee3112235fd6364
title: Slack for Education Flows
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ec_slack_for_education_flows.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ec_slack_for_education_flows.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 02d433d2c465547c2a7e35f7b11cf12e562808ec31188b68b86211a530a6c013
description: Customize flows to support course operations and student success workflows. These flows enhance real-time collaboration directly in Slack.
products:
  - Education
release: "264"
---
# Slack for Education Flows

Customize flows to support course operations and student success workflows. These flows enhance real-time collaboration directly in Slack.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Education Cloud</td></tr></tbody></table>

- **[Create Record Alerts and Post Student Progress](https://help.salesforce.com/s/articleView?id=sfdo.ec_create_record_alerts_post_progress.htm&release=264.0.0&type=5)**  
    Configure flows to create student record alerts and send course offering participant insights directly to Slack.
- **[Simplify Employee Record Creation for Faculty](https://help.salesforce.com/s/articleView?id=sfdo.ec_simplify_faculty_employee2_creation.htm&release=264.0.0&type=5)**  
    Customize the Create Employee flow to collect specific information when it creates employee records for faculty. Agent actions use these fields to identify faculty Slack users.
- **[Identify Faculty Slack Users for Agent Actions](https://help.salesforce.com/s/articleView?id=sfdo.ec_identify_faculty_slack_users.htm&release=264.0.0&type=5)**  
    Several Slack for Education flows reference the EDU Course Operations: Get Faculty Slack User in a subflow element. Modify this flow to make sure that related agent actions accurately identify a faculty Slack user based on their employee record.
- **[Send Course Load Details and Create Course Offering Channels](https://help.salesforce.com/s/articleView?id=sfdo.ec_send_course_load_create_channel.htm&release=264.0.0&type=5)**  
    Modify the EDU Course Operations: Create Course Load and Slack Channel flow after you create the Course Operations Agent. The updated flow calls the agent to send course load information and create course offering channels for faculty in Slack.