Configure Education Analytics in Education Cloud to monitor institutional health and get insights from dashboards and key performance indicators.
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions with Education Cloud |
| User Permissions Needed | |
|---|---|
| To enable and configure Education Analytics: |
Education Cloud Full Access AND CRM Analytics for Education Cloud Admin |
Prerequisites
- Enable all Education Cloud dependent features. See Set Up Common Features That Extend Education Cloud.
- Assign Request for Information (RFI) to the case object as a record type.
Configure Education Analytics
- From Setup, in the Quick Find box, enter Set Up Education Cloud, and then select Set Up Education Cloud.
- Under Set Up the Education Analytics App, click Configure Education Analytics.
- To assign administrator permissions, under Set Up Permissions, click Assign Permission Set.
- From the list of permissions, click CRM Analytics for Education Admin.
- Click Manage Assignments, and then click Add Assignments.
- Select the user, click Assign, and then click Done.
- Under Set Up CRM Analytics, click Set Up, and then click Enable CRM Analytics.
- Under Set Up CRM Analytics, click Assign Permission Set.
- From the list of permissions, click Education Cloud Full Access.
- Click Manage Assignments, and then click Add Assignments.
- From the list of users, click the user with the Analytics Cloud Integration User profile.
- Click Assign, and then click Done.
- Under Set Up Education Analytics, click Enable. The app installation might take some time. For information on how to view the status of your request, see Auto-Install Requests.
- Under Set Up Access to Analytics, assign permissions sets to additional users to view or manage analytics.
Refresh Analytics Data
Schedule a refresh of the Education Analytics app to make sure that your app uses the latest data. See Schedule Data Refresh for a CRM Analytics Template.
To manually trigger an instant data refresh:
- From App Launcher, find and select Analytics Studio.
- Under Collections, click Data Manager.
- Click Connections, click the dropdown for SFDC_LOCAL, and then select Run Now.
- Click Recipes, and then find and run these recipes.
- Education App Education Analytics
- Education App Education Analytics User
- Education_Analytics Education Analytics SS
- Education_Analytics Education - Alumni Engagement
- To view the status of the jobs, click Jobs Monitor, and then click Refresh.
SEE ALSO: