To add your Education Cloud agent to your Experience Cloud portal or other apps, configure flows and enable messaging channels.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions with Education Cloud and the applicable Agentforce add-on license. |
| User Permissions Needed | |
|---|---|
| To integrate an Education Cloud AI agent into messaging channels: | Education Cloud Full Access |
- From Setup, in the Quick Find box, find and select Agentforce Agents.
- Select your Education Cloud agent.
- Click Setup Checklist.
- Refer to the referenced documentation to enable Messaging, and to manage the required flows.
Note You can connect an inbound channel, such as an Experience Cloud site, to only one agent at
a time. For example, to deploy multiple agents, you need to create separate Experience Cloud
sites for each, such as one for recruitment and another for advising. See Connect a Service Agent to Messaging.