---
schema_version: "1"
id: 0a29f080eab554145f407d6566043f12f120dc9a800747e7b16e9163f85eb144
title: Integrate an Education Cloud Agent with Messaging Channels
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sfdo/264-0-0/ec_integrate_an_education_cloud_agent_with_messaging_channels.md
canonical_url: https://help.salesforce.com/s/articleView?id=sfdo.ec_integrate_an_education_cloud_agent_with_messaging_channels.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2412286d6a5841e5d8c21fa378afdd641e5611314262226f618432f429e4539c
description: To add your Education Cloud agent to your Experience Cloud portal or other apps, configure flows and enable messaging channels.
products:
  - Education
release: "264"
---
# Integrate an Education Cloud Agent with Messaging Channels

To add your Education Cloud agent to your Experience Cloud portal or other apps, configure flows and enable messaging channels.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Education Cloud and the applicable Agentforce add-on license.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d123122e74">User Permissions Needed</th>
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        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d123122e74 ">To integrate an Education Cloud AI agent into messaging channels:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d123122e74 ">Education Cloud Full Access</td>

          </tr>
        </tbody>
      </table>

1. From Setup, in the Quick Find box, find and select **Agentforce Agents**.
2. Select your Education Cloud agent.
3. Click **Setup Checklist**.
4. Refer to the referenced documentation to enable Messaging, and to manage the required flows.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sfdo-education_cloud-264-0-0-production-enus/89403874-2a89-4126-b574-9db175c14f28/images/icon_note.png)

Note You can connect an inbound channel, such as an Experience Cloud site, to only one agent at a time. For example, to deploy multiple agents, you need to create separate Experience Cloud sites for each, such as one for recruitment and another for advising. See [Connect a Service Agent to Messaging](https://help.salesforce.com/s/articleView?id=ai.service_agent_messaging.htm&language=en_US).