Pause or Resume a Recurring Gift Commitment in Education

Pause a recurring gift commitment to temporarily discontinue or skip some installments in an associated gift commitment schedule. You can resume the commitment when the donor is ready to restart payment. If you pause a schedule after its start date, the unpaid gift transactions with due dates that fall within the pause period are removed.

Required Editions

REQUIRED EDITIONS
Available in: Lightning Experience

Available in: Enterprise, Performance, Unlimited, and Developer Editions with Education Cloud

User Permissions Needed  
To pause or resume a recurring gift commitment:

Modified Education Cloud Full Access permission set

  1. From the App Launcher (App Launcher), find and select Gift Commitments.
  2. ​Select the gift commitment that you want to change.
  3. To pause a schedule, click Show Moreand then select Pause.
    1. Select the gift commitment schedule.
    2. Select the pause dates.

      If you pause a schedule after its start date, the schedule splits and a new schedule with the type Pause Transactions is created for the specified period.

    3. Save your changes.
  4. To resume a schedule, click Show Moreand then select Resume.
    1. Select the paused schedule.
    2. Select the date to resume the commitment.
    3. Save your changes.