Ensure that the required custom fields are available on the case participant, care plan, and service appointment objects in Education Cloud. If they aren't available, add the missing fields manually.
- From the object management settings for case participant, go to Fields & Relationships.
- Click New.
- Under Data Type, select Text, and then click Next.
- Enter SuccessPlan Legacy ID as the field label.
- Enter 255 as the length.
- In Field Name, enter SuccessPlan_Legacy_Id, and then click Next.
- Ensure that System Administrator and Analytics Cloud Integration User profiles are enabled for field visibility.
- Click Next, and then save your changes.
- Similarly, add the missing field for service appointment.
Object Data Type Field Label Length Field Name Service Appointment Text Service Resource 255 FSLDemoTools_Service_Resource - If you’re migrating data from Student Success Hub, similarly, add the missing field for care plan.
Object Data Type Field Label Length Field Name Care Plan Text SuccessPlan Legacy ID 255 SuccessPlan_Legacy_Id