Make Dialer licenses available for others by removing the permission sets and the permission set licenses from existing users.
Required Editions
| Available in: Lightning Experience |
|
Available with Sales Cloud and Service Cloud in: Essentials, Professional, Enterprise, Performance, and Unlimited Editions Sales Dialer is available for an additional cost as an add-on license. |
| User Permissions Needed | |
|---|---|
| To remove permission sets: | Assign Permission Sets |
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When assigning licenses to users, you need to only assign permission sets. Permission set licenses are added automatically. However, to make the licenses available to reassign, you need to remove both the permission set and the permission set license.
- From Setup, enter Users in the Quick Find box, then select Users.
- Select a user.
- In the Permission Set Assignments related list, click Edit Assignments.
- Remove the Dialer permission sets.
- Click Save.
- In the Permission Set License Assignments related list, click Edit Assignments.
- Deselect the Dialer permission set licenses.
- Click Save.