Your admin has specified email addresses and email domains for which meeting recordings
and meeting information, such as start and end times, aren’t available. That list applies to
everyone in your company using video integration. You can also exclude email addresses that apply
to your video integration only. If someone on either your list or the company’s list is a meeting
attendee, meeting recordings and information aren’t available to Salesforce.
Required Editions
| Available in: Lightning Experience |
| Available with Salesforce Meetings in Performance and Unlimited
Editions when Einstein Activity Capture is enabled |
| Available with Einstein Conversation Insights, which is available in
Starter, Pro, Enterprise, Performance,
Unlimited, and Agentforce 1 Sales Editions.
|
| Available with Inbox in Sales Cloud, which is included in Performance
and Unlimited Editions and available for an extra cost in Professional
and Enterprise Editions. Inbox is also available for an extra cost in Service
Cloud and Lightning Platform. |
| Available with Sales Engagement in Sales Cloud, which is included in
Performance and Unlimited Editions and available for an extra cost
in Professional and Enterprise Editions. Sales Engagement is also
available for an extra cost in Service Cloud and Lightning Platform.
|
| Available with Sales Cloud Einstein, which is available in: Performance
and Unlimited Editions, and available for an extra cost in Enterprise
Edition |
| User Permissions Needed |
| To manage excluded addresses |
Use Video Conferencing with Zoom |
-
From Personal Settings, enter Video Accounts in the Quick Find box,
then select Video Accounts.
-
Click the Excluded Addresses tab.
-
Enter email addresses in the Email Addresses field.
For example, many users enter their personal email address. Then any personal video
calls that they set up aren’t recorded.
Meetings with only internal attendees are not
processed or added to Salesforce by default.
