---
schema_version: "1"
id: a2a27214c924c050be28a52c2b9459045d58141c1de909780bd1d177b99b6816
title: Manage Excluded Addresses for Your Individual Video Provider Integration
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/video_zoom_use_excluded_addresses.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.video_zoom_use_excluded_addresses.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8ef1fb56609c4cce2d738df9229c82b58fb618deb8fe1a8aefb969f55f421a9e
description: Your admin has specified email addresses and email domains for which meeting recordings and meeting information, such as start and end times, aren’t available. That list applies to everyone in your company using video integration. You can also exclude email addresses that apply to your video integration only. If someone on either your list or the company’s list is a meeting attendee, meeting recordings and information aren’t available to Salesforce.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Manage Excluded Addresses for Your Individual Video Provider Integration

Your admin has specified email addresses and email domains for which meeting recordings and meeting information, such as start and end times, aren’t available. That list applies to everyone in your company using video integration. You can also exclude email addresses that apply to your video integration only. If someone on either your list or the company’s list is a meeting attendee, meeting recordings and information aren’t available to Salesforce.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Salesforce Meetings in <strong>Performance</strong> and <strong>Unlimited</strong> Editions when Einstein Activity Capture is enabled</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein Conversation Insights, which is available in <strong>Starter</strong>, <strong>Pro</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Agentforce 1 Sales</strong> Editions.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Inbox in Sales Cloud, which is included in <strong>Performance</strong> and <strong>Unlimited</strong> Editions and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions. Inbox is also available for an extra cost in Service Cloud and Lightning Platform.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Engagement in Sales Cloud, which is included in <strong>Performance</strong> and <strong>Unlimited</strong> Editions and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions. Sales Engagement is also available for an extra cost in Service Cloud and Lightning Platform.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Cloud Einstein, which is available in: <strong>Performance</strong> and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Enterprise</strong> Edition</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d116202e143">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d116202e143 ">To manage excluded addresses</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d116202e143 ">Use Video Conferencing with Zoom</td>

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1. From Personal Settings, enter Video Accounts in the Quick Find box, then select **Video Accounts**.
2. Click the **Excluded Addresses** tab.
3. Enter email addresses in the **Email Addresses** field.
    
    For example, many users enter their personal email address. Then any personal video calls that they set up aren’t recorded.
    
    Meetings with only internal attendees are not processed or added to Salesforce by default.