As you manage and share email templates and their folders, keep these considerations in mind.
Required Editions
| Available in: Lightning Experience and Salesforce Classic |
| Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions |
- Folder names must be unique between Salesforce Classic and Lightning Experience.
- Partner portal users can access public email templates.
Lightning Experience
- Sharing on Lightning email templates is inherited from the folder it is in.
- Subfolders inherit sharing from the parent folder.
- Sharing a folder shares:
- All the templates in that folder
- All subfolders in that folder, along with their email templates
- Any new templates that are added to the folder in the future
- Lightning Email Template folders are supported in first-generation managed packaging only.
Salesforce Classic
- Classic email templates can’t be saved to Lightning template folders and vice versa.
- Classic email templates maintain their own folders and folder sharing settings in Lightning Experience.
- Classic email templates and folders don’t show up on the Lightning email templates home. Changes to Classic template folders must be made in Setup.