Create Polyline Layers in Salesforce Maps

Show utility lines on the map so reps can manage and respond to service calls quickly and efficiently in Salesforce Maps. Add filters that determine which polylines show up on the map, such as accounts in certain states or area codes.

Required Editions

View supported editions.

User Permissions Needed
To access Salesforce Maps:	Salesforce Maps
To customize settings:	Customize Application
To access the shared Corporate folder:	Folder Permissions

Important Always use the Salesforce Maps user interface for creating records related to the managed package objects. Creating records outside of the user interface or adding automation on the managed package objects isn’t supported. See Support for records created outside of the Maps user interface in Salesforce Knowledge.

1. From Setup, in the Quick Find box, enter Installed Packages, and then select Installed Packages.
2. Click Configure next to the Salesforce Maps package.
3. Choose a permission group and enable polyline layers under Layers.
   
4. In Salesforce Maps Base Objects settings, select the base object that you want to plot polyline layers for, such as Account.
   1. Configure the latitude and longitude fields.
   2. Assign at least two geolocation fields to two vertices. Then click Save.
      
5. In Salesforce Maps, click Layers.
6. To save the polyline layer privately so only you can see it, click Saved | Personal. Or, to share the polyline layer with other maps users, click Saved | Corporate.
7. Hover over New and select Polyline Layer.
   
8. Enter a name and description.
9. Select the base object to plot.
10. Click Next.
    
11. Choose the filter and style options that you want your polyline layer to show.
12. Save and plot your work.