Verify that the customizations you made to Agentforce Sales Coach feedback are operating
as expected before deploying the changes to your reps.
Required Editions
| Available in: Lightning Experience in Enterprise, Performance,
Unlimited, and Developer Editions with Foundations or Agentforce 1
Editions.
|
| User Permissions Needed |
| To customize and test Agentforce Sales Coach: |
Manage Agentforce Sales Coach |
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In Prompt Builder, select the prompt template you customized and want to test.
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Click the Preview Settings icon.
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Paste a sample
transcript in the Transcript text box.
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Enter and select an object record to test on.
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Click Preview.
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Review the feedback in the Generated Response section for accuracy.
