---
schema_version: "1"
id: e1c2fdbfc85421b6bd567c9a462aebe2f4a30ff2766c43dc07201590386f7b8b
title: Test Your Feedback Customization for Agentforce Sales Coach
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/sales_coach_agent_test_feedback_customization.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.sales_coach_agent_test_feedback_customization.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6c574e5a9a19eaa721e4f3e2776b332366e11ff10e3bb85ee9bc754516b9ab33
description: Verify that the customizations you made to Agentforce Sales Coach feedback are operating as expected before deploying the changes to your reps.
products:
  - Sales Cloud
  - Agentforce
release: "264"
---
# Test Your Feedback Customization for Agentforce Sales Coach

Verify that the customizations you made to Agentforce Sales Coach feedback are operating as expected before deploying the changes to your reps.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Foundations or Agentforce 1 Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col>
          <col>
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d2161e66">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d2161e66 ">To customize and test Agentforce Sales Coach:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d2161e66 ">Manage Agentforce Sales Coach</td>

          </tr>
        </tbody>
      </table>

1. In Prompt Builder, select the prompt template you customized and want to test.
2. Click the Preview Settings icon.
3. Paste a [sample transcript](https://help.salesforce.com/s/articleView?id=sales.sales_agents_coach_sample_transcripts.htm&release=264.0.0&type=5 "Copy and paste these sample transcripts into Prompt Builder and Agentforce Builder when testing any customizations made to Agentforce Sales Coach.") in the Transcript text box.
4. Enter and select an object record to test on.
5. Click **Preview**.
6. Review the feedback in the Generated Response section for accuracy.