Engage with prospects via a website or messaging channel to answer questions, capture leads, and schedule meetings with your sales team.
- Turn On Inbound Lead Generation
Agentforce Inbound Lead Generation engages with prospects on your website or messaging channel to answer questions, capture leads, and schedule meetings with your sales team. - Manage Access for Managers and Users
To configure and use Inbound Lead Generation, users and admins need specific permissions. - Manage the Inbound Lead Generation Agent’s User Record
An Inbound Lead Generation agent requires a user record to operate in your organization. Create a user for your agent or assign an existing user to it. - Assign and Verify Users to Schedule Meetings
Inbound Lead Generation enables prospects to schedule meetings with sales reps who have the required permissions. - Configure Data for Your Inbound Lead Generation Agent
To manage the data that your agent uses, select an existing data library or create one. - Build and Manage Your Inbound Lead Generation Agent
The Inbound Lead Generation template guides you through creating an agent to autonomously engage with and capture prospects in Salesforce. - Connect Your Inbound Lead Generation Agent to a Messaging Channel
Connect your Inbound Lead Generation agent to a messaging channel where it engages with prospects.