Tiered Einstein Opportunity Scores

Opportunity scores tell you the likelihood that an opportunity will be won. For each opportunity score, Einstein shows the positive and negative factors that contribute the most to the score. In Pipeline Inspection, opportunity scores are shown in tiers instead of numeric scores. When the score goes up or down a tier, a red or green arrow indicates the change.

Required Editions

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Tiered Opportunity Scores screen shot with Einstein Opportunity Score pop up component

Opportunity Score Tiers

The color-coded tiers are shown in the Pipeline Inspection opportunity list in place of the 1–99 scores traditionally shown in opportunities. The opportunity score tiers and thresholds are:

  • High: 67–99
  • Med: 34–66
  • Low: 1–33

Opportunity Score Change Alerts

When an opportunity score changes enough to move up or down a tier, the change is highlighted with an arrow to the tier in the Pipeline Inspection list view. A green up arrow shows that the opportunity score has increased from its prior score. A red down arrow shows that the opportunity score has decreased from its prior score.