Opportunity scores tell you the likelihood that an opportunity will be won. For each
opportunity score, Einstein shows the positive and negative factors that contribute the most to
the score. In Pipeline Inspection, opportunity scores are shown in tiers instead of numeric
scores. When the score goes up or down a tier, a red or green arrow indicates the
change.
Required Editions
Opportunity Score Tiers
The color-coded tiers are shown in the Pipeline Inspection opportunity list in place of the
1–99 scores traditionally shown in opportunities. The opportunity score tiers and thresholds
are:
- High: 67–99
- Med: 34–66
- Low: 1–33
Opportunity Score Change Alerts
When an opportunity score changes enough to move up or down a tier, the change is
highlighted with an arrow to the tier in the Pipeline Inspection list view. A green up arrow
shows that the opportunity score has increased from its prior score. A red down arrow shows
that the opportunity score has decreased from its prior score.