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Download the Salesforce for Outlook (Retiring) Installer

Download the installer from Salesforce.

Required Editions

Available in: Salesforce Classic
Available in: Lightning Experience, if Salesforce Classic is available in your org.
Available with the purchase of Sales Cloud or Government Cloud in: Personal, Contact Manager, Professional, Enterprise, Performance, Unlimited, and Developer Editions
User Permissions Needed
To sync using Salesforce for Outlook:

Valid dataset for each object being synced
To change sync folders:

Your Outlook profile set as the default in your Outlook Mail Settings AND

Let users modify the Outlook folder for syncing contacts in your Outlook configuration
Important
Important Full product retirement for Salesforce for Outlook is scheduled on January 30, 2027. See Salesforce for Outlook Retirement. To keep integrating Microsoft Outlook with Salesforce, check out our next-generation products: the Outlook integration and Einstein Activity Capture. See Move from Salesforce for Outlook (Retiring) to the Next-Generation Products.
  1. Close Microsoft® Outlook®.
  2. If you’re downloading Salesforce for Outlook for the first time, continue to the next step. If you’re upgrading, first close Salesforce for Outlook by right-clicking the Salesforce for Outlook icon (Salesforce CRM for Outlook system tray icon) in your system tray, and clicking Exit. Then, follow the steps based on the version that you’re upgrading from:
    1. To upgrade from Salesforce for Outlook v2.4.2 or earlier, uninstall your current version from the Microsoft Windows® Control Panel.
    2. To upgrade from Salesforce for Outlook v2.5.0. or later, continue to the next step.
  3. From your personal settings, enter Salesforce for Outlook in the Quick Find box, then select Salesforce for Outlook.
  4. Click Download. Then click Save File. If the Download button is unavailable, ask your administrator to assign you to an Outlook configuration.
    Download Salesforce for Outlook Installer

    If you’re an administrator, deploy installations to multiple users simultaneously using the .msi version of the installer.

See Also