---
schema_version: "1"
id: 6d98957554dd026a6fbe250564afaa74bf63a062eb5661ea89ecaa2704a2ce30
title: Download the Salesforce for Outlook (Retiring) Installer
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/outlookcrm_download_installer.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.outlookcrm_download_installer.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 76f2a51d6e409d397655277ac64670be36c0d70607ab3c55f115e9434f91f98e
description: Download the installer from Salesforce.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Download the Salesforce for Outlook (Retiring) Installer

Download the installer from Salesforce.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience, if <a href="https://help.salesforce.com/articleView?id=000351596&amp;type=1&amp;mode=1&amp;language=en_US" target="_blank">Salesforce Classic is available in your org</a>.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with the purchase of Sales Cloud or Government Cloud in: <strong>Personal</strong>, <strong>Contact Manager</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:left;vertical-align:top;" id="d110005e93">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d110005e93 ">To sync using <span id="outlookcrm_download_installer__d1571e95"><a name="outlookcrm_download_installer__d1571e95"><!-- --></a>Salesforce for Outlook</span>:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d110005e93 ">
              <p style="margin-bottom:0;" id="outlookcrm_download_installer__d1571e101"><a name="outlookcrm_download_installer__d1571e101"><!-- --></a>Valid dataset for each object being synced</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d110005e93 ">
              <span id="outlookcrm_download_installer__d1571e110"><a name="outlookcrm_download_installer__d1571e110"><!-- --></a>To change sync folders:</span>
            </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d110005e93 ">
              <p><span id="outlookcrm_download_installer__d1571e115"><a name="outlookcrm_download_installer__d1571e115"><!-- --></a>Your Outlook profile set as the default in your Outlook
                  Mail Settings</span> AND </p>
              <p style="margin-bottom:0;">Let users modify the Outlook folder for syncing contacts
                in your Outlook configuration</p>
            </td>

          </tr>
        </tbody>
      </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important Full product retirement for Salesforce for Outlook is scheduled on January 30, 2027. See [Salesforce for Outlook Retirement](https://help.salesforce.com/s/articleView?id=000393445&type=1&mode=1&language=en_US). To keep integrating Microsoft Outlook with Salesforce, check out our next-generation products: the Outlook integration and Einstein Activity Capture. See [Move from Salesforce for Outlook (Retiring) to the Next-Generation Products](https://help.salesforce.com/articleView?id=outlookcrm_sfo_move_parent.htm&language=en_US).

1. Close Microsoft® Outlook®.
2. If you’re downloading Salesforce for Outlook for the first time, continue to the next step. If you’re upgrading, first close Salesforce for Outlook by right-clicking the Salesforce for Outlook icon (![Salesforce CRM for Outlook system tray icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/sales_productivity/images/outlookcrm/outlookcrm_sync_on.gif)) in your system tray, and clicking **Exit**. Then, follow the steps based on the version that you’re upgrading from:
    1. To upgrade from Salesforce for Outlook v2.4.2 or earlier, uninstall your current version from the Microsoft Windows® Control Panel.
    2. To upgrade from Salesforce for Outlook v2.5.0. or later, continue to the next step.
3. From your personal settings, enter Salesforce for Outlook in the Quick Find box, then select **Salesforce for Outlook**.
4. Click **Download**. Then click **Save File**. If the **Download** button is unavailable, ask your administrator to assign you to an Outlook configuration.
    
    ![Download Salesforce for Outlook Installer](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/sales_productivity/images/outlookcrm/sfo_download_installer.png)
    
    If you’re an administrator, deploy installations to multiple users simultaneously using the .msi version of the installer.

#### See Also

- [Getting Microsoft® Outlook® and Salesforce in Sync](https://resources.docs.salesforce.com/latest/latest/en-us/sfdc/pdf/sfo_getting_started_guide.pdf)
- [Salesforce for Outlook (Retiring)](https://help.salesforce.com/s/articleView?id=sales.outlookcrm_sfo_about.htm&release=264.0.0&type=5 "Sync contacts, events, and tasks between your desktop-based version of Outlook and Salesforce. Select an email in Outlook to see related Salesforce records, like leads, contacts, tasks, and opportunities. And relate that email to the Salesforce records of your choice.")
- [Salesforce for Outlook (Retiring) System Requirements](https://help.salesforce.com/s/articleView?id=sales.outlookcrm_sys_req.htm&release=264.0.0&type=5 "Your computing environment must meet these system requirements to install and use Salesforce for Outlook.")
- [Install and Set Up Salesforce for Outlook (Retiring)](https://help.salesforce.com/s/articleView?id=sales.outlookcrm_install.htm&release=264.0.0&type=5 "Follow these steps to install Salesforce for Outlook in your org.")
- [_Salesforce Help_: Update Your Personal Settings](https://help.salesforce.com/s/articleView?id=xcloud.usersetup_my_settings.htm&type=5&language=en_US)