Salesforce Inbox

Inbox features increase sales reps’ productivity on every email message, whether they’re on the go or at their desk.

Required Editions

Available in: Lightning Experience
Available in: Unlimited, Einstein 1 Sales, and Agentforce 1 Sales Editions. Available for an extra cost in Professional and Enterprise Editions.
  • Set Up Inbox
    To set up Salesforce Inbox enable the application for desktop, select who can use Inbox, and configure Inbox features.
  • Use Inbox Features
    Increase productivity and work smarter and faster with Salesforce Inbox. See relevant Salesforce records along side your email and events, and relate email messages to Salesforce, keeping your teammates up-to-date with your communications. Access productivity features where ever you send email.
  • Legacy Salesforce Inbox
    Legacy versions of the Salesforce Inbox Outlook add-in and Chrome extension are retired. Inbox features are now available in the Salesforce add-in available in Microsoft AppSource Store and the Chrome Web Store. An Inbox license unlocks the Inbox features that you use today.