---
schema_version: "1"
id: a49b92219c152668889c5e31183e1df6e23c2df4fd678ff94960eebf28160e8e
title: Salesforce Inbox
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/inbox.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.inbox.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6d651ee4f4d1f4ff1fe2554cafb3ff444bf67bfd4cfc25dda662f701bb7b2380
description: Inbox features increase sales reps’ productivity on every email message, whether they’re on the go or at their desk.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Salesforce Inbox

Inbox features increase sales reps’ productivity on every email message, whether they’re on the go or at their desk.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Unlimited</strong>, <strong>Einstein 1 Sales</strong>, and <strong>Agentforce 1 Sales</strong> Editions. Available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions.</td></tr></tbody></table>

- **[Set Up Inbox](https://help.salesforce.com/s/articleView?id=sales.inbox_setup.htm&release=264.0.0&type=5)**  
    To set up Salesforce Inbox enable the application for desktop, select who can use Inbox, and configure Inbox features.
- **[Use Inbox Features](https://help.salesforce.com/s/articleView?id=sales.inbox_clients.htm&release=264.0.0&type=5)**  
    Increase productivity and work smarter and faster with Salesforce Inbox. See relevant Salesforce records along side your email and events, and relate email messages to Salesforce, keeping your teammates up-to-date with your communications. Access productivity features where ever you send email.
- **[Legacy Salesforce Inbox](https://help.salesforce.com/s/articleView?id=sales.inbox_client_legacy_parent.htm&release=264.0.0&type=5)**  
    Legacy versions of the Salesforce Inbox Outlook add-in and Chrome extension are retired. Inbox features are now available in the Salesforce add-in available in Microsoft AppSource Store and the Chrome Web Store. An Inbox license unlocks the Inbox features that you use today.

#### See Also

- [Outlook and Gmail Integration and Inbox Email Productivity Features](https://help.salesforce.com/s/articleView?id=sales.email_int_features.htm&release=264.0.0&type=5 "Email integrations provide sales reps with Salesforce data directly in Microsoft Outlook and Gmail. Review the features available in each environment.")