Take a snapshot of inbound email messages so you can
more easily troubleshoot inbound email errors.
Required Editions
Available in: Lightning Experience and Salesforce Classic
Available in: All Editions except for Database.com
What Are Inbound Email Snapshots? Inbound email snapshots capture a copy of inbound email messages, helping you diagnose issues with email services such as Email to Salesforce, Email-to-Case, and Apex email services.