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Change the Default Time Delay for Showing In-App Guidance

By default, a 24-hour delay applies to all prompts and walkthroughs, including in-app guidance that Salesforce provides, so that a user sees only one prompt or walkthrough per day per app. To change the default time delay for showing a prompt or walkthrough again after a user dismissed it, specify a custom value from the In-App Guidance page in Setup.

Required Editions

Available in: Lightning Experience
Available with a limited number of active walkthroughs in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions
Available with Enablement, which is available in Developer Edition with a limited number of add-ons and with Sales, Service, or Salesforce Platform in: Enterprise, Performance, Unlimited and Einstein 1 Sales EditionEditions for an additional cost
In-app guidance in Experience Cloud sites with Partner Enablement requires an Enablement add-on license and supported PRM add-on license.
User Permissions Needed
To manage in-app guidance global settings as an admin:

Modify All Data

OR

Customize Application
To manage in-app guidance global settings as a user who isn’t an admin:

Design and Deliver In-App Guidance

AND

View Setup and Configuration
Note
Note For a prompt in Lightning Experience, if a prompt’s location is set to one of the Any App options, it counts for the user’s delay for that app. See Considerations for Creating In-App Guidance.
  1. From Setup, in the Quick Find box, enter In-App Guidance, and then select In-App Guidance.
  2. Click Settings.
  3. For the Delay Between In-App Guidance option, select Custom.
  4. For Hours, enter a value from 0 to 99.
  5. For Minutes, enter a value from 0 and 59.
  6. Save your changes.

See Also