When you’re ready to update your sales outreach patterns, you can replace older cadences
with new ones. Deactivating a cadence prevents further use, preserves cadence data, and avoids
confusion with newer cadences. Existing targets in a deactivated cadence continue until
completion.
Required Editions
| Available in: Lightning Experience |
| Available with Sales Engagement, which is included with Sales in
Performance, Einstein 1, and Unlimited Editions, and
available for an extra cost in Professional and Enterprise Editions.
Sales Engagement is also available for an extra cost in Service and Lightning
Platform.
|
| User Permissions Needed |
| To deactivate a cadence: |
Sales Engagement Cadence Creator
OR
Sales Engagement Cadence Creator
Included
|
On the Cadences page, select the cadence you want to deactivate, and then choose
Deactivate from the Actions menu.
