Send Through External Email Services

Send email from Salesforce using your Google or Microsoft accounts. Then, to recipients, emails look like they were sent from those accounts, and you see those emails in your Gmail or Outlook Sent Items folder.

Required Editions

Available in: Lightning Experience
Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions
  • Considerations for Send Through External Email Services
    Review details before setting up Send through External Email Services, including details about triggers and workflow rules and information for organizations that use Communities.
  • Set Up Send Through External Email Services
    Set up your users to send email written in Salesforce using their Gmail or Outlook accounts. When you enable an external email service, it is enabled for all users with the standard user profile or with the Send Email through External Email Service user permission.
  • Send Through External Services in Lightning Experience
    Send email from Salesforce using your Google or Microsoft accounts. Then, to recipients, emails look like they were sent from those accounts, and you see those emails in your Gmail or Outlook Sent Items folder.