---
schema_version: "1"
id: d3001430e5aed82f17206642cb9ad3aed91d793b3b39b08333dab26e2b1abbe6
title: Send Through External Email Services
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/emailadmin_sendthroughexternal_overview.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.emailadmin_sendthroughexternal_overview.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: bee8ee6d2f943e1625e663c4b944dd75efc38e8e3427acaea5b1cd115de1eba2
description: Send email from Salesforce using your Google or Microsoft accounts. Then, to recipients, emails look like they were sent from those accounts, and you see those emails in your Gmail or Outlook Sent Items folder.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Send Through External Email Services

Send email from Salesforce using your Google or Microsoft accounts. Then, to recipients, emails look like they were sent from those accounts, and you see those emails in your Gmail or Outlook Sent Items folder.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

- **[Considerations for Send Through External Email Services](https://help.salesforce.com/s/articleView?id=sales.emailadmin_sendthroughexternal_considerations.htm&release=264.0.0&type=5)**  
    Review details before setting up Send through External Email Services, including details about triggers and workflow rules and information for organizations that use Communities.
- **[Set Up Send Through External Email Services](https://help.salesforce.com/s/articleView?id=sales.email_enable_send_through_external.htm&release=264.0.0&type=5)**  
    Set up your users to send email written in Salesforce using their Gmail or Outlook accounts. When you enable an external email service, it is enabled for all users with the standard user profile or with the Send Email through External Email Service user permission.
- **[Send Through External Services in Lightning Experience](https://help.salesforce.com/s/articleView?id=sales.email_send_through_external.htm&release=264.0.0&type=5)**  
    Send email from Salesforce using your Google or Microsoft accounts. Then, to recipients, emails look like they were sent from those accounts, and you see those emails in your Gmail or Outlook Sent Items folder.