For leads, contacts, and person accounts, there are several email privacy preferences that affect whether that person can be sent an email.
Required Editions
| Available in Lightning Experience and Salesforce Classic in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
- Email Opt Out
- Set this preference on the record detail page. This person can’t be sent any emails, unless the email sender is assigned the Send Non-Commercial Email permission. That permission applies only to sending email from Lightning Experience.
- Don’t Market
- Set this preference on the Individual record’s detail page. This person can receive non-commercial emails only. You need the Send Non-Commercial Emails user preference to send an email.
- Forget this individual
- Set this preference on the Individual record’s detail page. This person can’t receive any emails.
- Don’t Process
- Set this preference on the Individual record’s detail page. This person can’t receive any emails.
- Don’t Track
- Set this preference on the Individual record’s detail page. This person doesn’t want their interactions with emails tracked.