Request an email log to investigate the delivery of sent through Salesforce within the
last 30 days. Email logs contain delivery information for each message, including the sender and
recipient, date and time, delivery, and any associated error codes. Email logs serve as a
troubleshooting tool, but occasional limits on data availability make them unsuitable for audit,
compliance, or legal evidence.
Required Editions
| Available in: Lightning Experience and Salesforce Classic |
| Email Logs is available in: All Editions except
Database.com
|
- Email Log Considerations and Limits
Before you request an email log, review request limits, what an email log includes, and when log data can be incomplete. Email logs help Salesforce admins investigate the delivery of email sent through Salesforce, but email logs aren't an audit record.
- Check the Delivery Status of Email Sent from Salesforce
Request an email log to investigate the delivery of email sent through Salesforce in the last 30 days. Email logs support general troubleshooting and delivery analysis, but occasional limits on data availability make them unsuitable for audit, compliance, or legal evidence.
- Email Log File Fields
Use the fields in an email log file to investigate email delivery status, errors, security, and authentication.
