---
schema_version: "1"
id: b1975fe4d8ecb4572e8603cc91414c38421d53f6105c9ae6dc89d6f23b1af358
title: Email Logs
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/emailadmin_monitor_emails_sent_from_salesforce.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.emailadmin_monitor_emails_sent_from_salesforce.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 03d0ad3d6a469a976ed7a612b6576cdd6a6ae07eb1554d4c845c06eb3ec87ffd
description: Request an email log to investigate the delivery of sent through Salesforce within the last 30 days. Email logs contain delivery information for each message, including the sender and recipient, date and time, delivery, and any associated error codes. Email logs serve as a troubleshooting tool, but occasional limits on data availability make them unsuitable for audit, compliance, or legal evidence.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Email Logs

Request an email log to investigate the delivery of sent through Salesforce within the last 30 days. Email logs contain delivery information for each message, including the sender and recipient, date and time, delivery, and any associated error codes. Email logs serve as a troubleshooting tool, but occasional limits on data availability make them unsuitable for audit, compliance, or legal evidence.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience and Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Email Logs is available in: <strong>All</strong> Editions except <strong>Database.com</strong></td></tr></tbody></table>

- **[Email Log Considerations and Limits](https://help.salesforce.com/s/articleView?id=sales.emailadmin_emaillogs_considerations.htm&release=264.0.0&type=5)**  
    Before you request an email log, review request limits, what an email log includes, and when log data can be incomplete. Email logs help Salesforce admins investigate the delivery of email sent through Salesforce, but email logs aren't an audit record.
- **[Check the Delivery Status of Email Sent from Salesforce](https://help.salesforce.com/s/articleView?id=sales.email_logs_edit.htm&release=264.0.0&type=5)**  
    Request an email log to investigate the delivery of email sent through Salesforce in the last 30 days. Email logs support general troubleshooting and delivery analysis, but occasional limits on data availability make them unsuitable for audit, compliance, or legal evidence.
- **[Email Log File Fields](https://help.salesforce.com/s/articleView?id=sales.email_logs_format.htm&release=264.0.0&type=5)**  
    Use the fields in an email log file to investigate email delivery status, errors, security, and authentication.

#### See Also

- [Send Email Through Salesforce](https://help.salesforce.com/s/articleView?id=sales.emailadmin_send_email_from_salesforce_overview.htm&release=264.0.0&type=5 "Your users are in Salesforce all day long to review customer information, log activity, and create reports. So, why not make it easy on them and let them send email right from Salesforce?")
- [Send a List Email in Lightning Experience](https://help.salesforce.com/s/articleView?id=sales.email_list_email_create.htm&release=264.0.0&type=5 "Create and send a list email, which sends an individual email to each recipient in the list.")
- [_Knowledge Article:_ Common Email Log Error Codes in Salesforce](https://help.salesforce.com/s/articleView?id=000388460&type=1&language=en_US)