Tracking emails tells you whether someone has opened an email or clicked the included
link. Choose what type of emails your company wants to track. Emails to external email addresses
are tracked by default.
Required Editions
| Available in: Available with Inbox, which is available in Professional,
Enterprise, Performance, and Unlimited Editions
|
In Setup, go to Inbox Setup Assistant and turn External Email Tracking or Internal
Email Tracking on or off.