The number of prompts and walkthroughs you can create is limited. The number of prompts and walkthroughs you can install from AppExchange isn’t limited but we recommend a maximum number that you can have at one time.
Required Editions
| Available in: Lightning Experience |
| Available with a limited number of active walkthroughs in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| Available with Enablement, which is available in Developer Edition with a limited number of add-ons and with Sales, Service, or Salesforce Platform in: Enterprise, Performance, Unlimited and Einstein 1 Sales EditionEditions for an additional cost |
| In-app guidance in Experience Cloud sites with Partner Enablement requires an Enablement add-on license and supported PRM add-on license. |
These limits include prompts and walkthroughs across Lightning Experience and Experience Cloud sites.
| In-App Guidance | Limit | Salesforce Recommendation |
|---|---|---|
| Active walkthroughs in Lightning Experience without purchasing the Enablement add-on license | 3 | Not applicable |
| Walkthroughs installed from AppExchange | No limit currently. An enforceable limit is possible in future releases. | 500 |
| Walkthroughs created | 500 | No specific recommendation |
| Steps in a walkthrough | 10 | No specific recommendation |
| Prompts installed from AppExchange | No limit currently. An enforceable limit is possible in future releases. | 500 |
| Prompts created | 500 | No specific recommendation |
For limitations for prompts and walkthroughs in Experience Cloud sites compared to Lightning Experience, see Limitations for In-App Guidance in Experience Cloud Sites.