---
schema_version: "1"
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title: Limits for In-App Guidance
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/customhelp_lex_iag_limits.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.customhelp_lex_iag_limits.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 39df13e823dacd06f7bd92c46820e56783b4e369ac00cfec6aaa1ea3b39d37c2
description: The number of prompts and walkthroughs you can create is limited. The number of prompts and walkthroughs you can install from AppExchange isn’t limited but we recommend a maximum number that you can have at one time.
products:
  - Sales
  - Sales Enablement
release: "264"
---
# Limits for In-App Guidance

The number of prompts and walkthroughs you can create is limited. The number of prompts and walkthroughs you can install from AppExchange isn’t limited but we recommend a maximum number that you can have at one time.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with a limited number of active walkthroughs in: <strong>Essentials</strong>, <strong>Group</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Enablement, which is available in <strong>Developer</strong> Edition with a limited number of add-ons and with Sales, Service, or Salesforce Platform in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong> and <strong>Einstein 1 Sales Edition</strong>Editions for an additional cost</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">In-app guidance in Experience Cloud sites with Partner Enablement requires an Enablement add-on license and <a href="https://help.salesforce.com/s/articleView?id=slack.prm_support_license_template.htm&amp;language=en_US" target="_blank">supported PRM add-on license</a>.</td></tr></tbody></table>

These limits include prompts and walkthroughs across Lightning Experience and Experience Cloud sites.

  
| In-App Guidance | Limit | Salesforce Recommendation |
| --- | --- | --- |
| Active walkthroughs in Lightning Experience without purchasing the Enablement add-on license | 3 | Not applicable |
| Walkthroughs installed from AppExchange | No limit currently. An enforceable limit is possible in future releases. | 500 |
| Walkthroughs created | 500 | No specific recommendation |
| Steps in a walkthrough | 10 | No specific recommendation |
| Prompts installed from AppExchange | No limit currently. An enforceable limit is possible in future releases. | 500 |
| Prompts created | 500 | No specific recommendation |

For limitations for prompts and walkthroughs in Experience Cloud sites compared to Lightning Experience, see [Limitations for In-App Guidance in Experience Cloud Sites](https://help.salesforce.com/s/articleView?id=sales.iag_site_limitations.htm&release=264.0.0&type=5 "If your company has purchased Enablement, purchased Enablement Partner Relationship Management (PRM), and created an Experience Cloud site built with Aura templates, you can create prompts and walkthroughs in a site. Some functionality that’s available for in-app guidance in Lightning Experience isn’t available for in-app guidance in Experience Cloud sites.").

#### See Also

- [Types of In-App Guidance](https://help.salesforce.com/s/articleView?id=sales.customhelp_iag_types.htm&release=264.0.0&type=5 "Select the appropriate type of in-app guidance depending on the support you want to give to users and the environment that you’re working in.")
- [Guidelines for Editing, Cloning, and Deactivating In-App Guidance](https://help.salesforce.com/s/articleView?id=sales.iag_maintain.htm&release=264.0.0&type=5 "Edit, clone, or deactivate prompts and walkthroughs that you created.")