When you work with reduction orders in Salesforce CPQ, some limitations apply. We recommend using Salesforce CPQ amendments instead.
Required Editions
| Available in: both Salesforce Classic and Lightning Experience |
|
Orders are available in: Professional, Enterprise, Unlimited, and Developer Editions Reduction orders are available in: Enterprise, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To edit an order or reduction order: | Edit on orders |
| To edit an activated order or reduction order: | Edit Activated Orders |
| To delete an order or reduction order: | Delete on orders |
Salesforce Billing doesn’t support reduction orders. Specifically, reduction orders in Salesforce CPQ can’t be used to do the following.
- Include percent of total lines when you reduce a covered asset
- Include bundle components when you reduce the parent bundle
- Create price schedules
- Consider the price calculation status when you activate an order
- Create a contract, subscription, or asset