Keep these considerations in mind when you create contact hierarchies.
Required Editions
| Available in: Lightning Experience |
| Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To view contacts: | Read on contacts |
- Display of Contacts
- The Contact Hierarchy page displays up to 2,000 contacts in Lightning Experience. (To view
contacts in a different part of the hierarchy, enter the hierarchy from a different contact.)
The hierarchy doesn’t display details of contacts you don’t have permission to view.
If the current displayed record exists in the middle of the hierarchy (for example, the parent record has 500 children and the current record is child #250), then the parent record isn’t visible when the Account Hierarchy page first appears. To see results further up in the hierarchy, scroll up.
- Person Accounts Not Supported
- Person accounts aren’t supported for the Reports To field or the View Contact Hierarchy action.