---
schema_version: "1"
id: e7ea8d2295dc63e40b27292af2ed4cd034baa6a65b5624fa0845e98ad1a77b8c
title: Considerations for Using Contact Hierarchy in Lightning Experience
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/contacts_hierarchy_considerations_lex.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.contacts_hierarchy_considerations_lex.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8a1a4cb9ba349b740b874d43693e9e9efdb4ade3404111a0a7575f9149050c89
description: Keep these considerations in mind when you create contact hierarchies.
products:
  - Sales Cloud
release: "264"
---
# Considerations for Using Contact Hierarchy in Lightning Experience

Keep these considerations in mind when you create contact hierarchies.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d20496e73">User Permissions Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d20496e73 ">To view contacts:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d20496e73 ">Read on contacts</td>

        </tr>
      </tbody>
    </table>

Display of Contacts

The Contact Hierarchy page displays up to 2,000 contacts in Lightning Experience. (To view contacts in a different part of the hierarchy, enter the hierarchy from a different contact.) The hierarchy doesn’t display details of contacts you don’t have permission to view.

If the current displayed record exists in the middle of the hierarchy (for example, the parent record has 500 children and the current record is child #250), then the parent record isn’t visible when the Account Hierarchy page first appears. To see results further up in the hierarchy, scroll up.

Person Accounts Not Supported

Person accounts aren’t supported for the Reports To field or the View Contact Hierarchy action.

#### See Also

- [Set Up Contact Hierarchy in Lightning Experience](https://help.salesforce.com/s/articleView?id=sales.contacts_hierarchy_lex.htm&release=264.0.0&type=5 "Show the contacts on an account within a hierarchy for sales reps using Lightning Experience. To show the information that’s most useful to your sales teams, customize the hierarchy columns.")