Take your ECI experience to the next level with Data 360 features.
Required Editions
| Available in: Lightning Experience |
| Available in Einstein Conversation Insights, which is available in Starter, Pro, Enterprise, Performance, Unlimited, and Agentforce 1 Sales Editions |
| User Permissions Needed | |
|---|---|
| To enable Einstein Conversation Insights: | Customize Application |
- Data Governance Permissions for Einstein Conversation Insights Objects
To use Data 360 Data Governance features for Einstein Conversation Insights, you need to grant access to the impacted objects according to an access policy. - Turn On Sales Signals
Enable Sales Signals from the Einstein for Sales page in Setup. - Turn On Conversation Search
Enable Sales Signals from the Einstein for Sales page in Setup.