---
schema_version: "1"
id: 08926590f4cddffbd0a7a045334f814f5653dbbe1424f2f1480949b76b428579
title: Unlock Advanced Data 360 Functionality for Einstein Conversation Insights
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/ci_setup_data_cloud.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.ci_setup_data_cloud.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 93e47179b75b2a30da95757ccb507d76acf0197d5c90e0358ee56947fbab9aef
description: Take your ECI experience to the next level with Data 360 features.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Unlock Advanced Data 360 Functionality for Einstein Conversation Insights

Take your ECI experience to the next level with Data 360 features.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Einstein Conversation Insights, which is available in <strong>Starter</strong>, <strong>Pro</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Agentforce 1 Sales</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d112653e87">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d112653e87 ">To enable Einstein Conversation Insights:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d112653e87 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

- **[Data Governance Permissions for Einstein Conversation Insights Objects](https://help.salesforce.com/s/articleView?id=sales.eci_data_governance_permissions.htm&release=264.0.0&type=5)**  
    To use Data 360 Data Governance features for Einstein Conversation Insights, you need to grant access to the impacted objects according to an access policy.
- **[Turn On Sales Signals](https://help.salesforce.com/s/articleView?id=sales.eci_add_signals.htm&release=264.0.0&type=5)**  
    Enable Sales Signals from the Einstein for Sales page in Setup.
- **[Turn On Conversation Search](https://help.salesforce.com/s/articleView?id=sales.eci_add_conv_search.htm&release=264.0.0&type=5)**  
    Enable Sales Signals from the Einstein for Sales page in Setup.