Turn on the Outlook integration so your sales reps can access Salesforce in Microsoft® Outlook®.
Required Editions
| Available in: Salesforce Classic and Lightning Experience |
| Available with Sales Cloud, Service Cloud, and Lightning Platform in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To enable the Outlook Integration | Customize Application |
- From Setup, in the Quick Find box, enter Outlook, and then select Outlook Integration and Sync.
- Enable Let users access Salesforce records from Outlook.
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If reps use Outlook on the web, in the Microsoft Outlook Web App Domain section, add the
domains that you want to allow access to Salesforce.
If you use Office 365, allow Salesforce access from the Office 365 Outlook on the web domain. If you’re using custom Outlook for the web domains, add those domains to allow access.